Microsoft desktop support technician exam




















Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Updated for Windows 10 and Windows Server This three-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on Windows Desktops in a corporate domain. The material is geared towards corporate IT technicians that support Windows 7, 8 or 10 devices. PowerShell scripts and support files are now included to allow students to perform classroom lab exercises on their own time using Azure Virtual Machines.

This course is intended for technicians that support Windows 7, 8 or 10 devices. Tier 1 and 2 problems are the focus of this material. This module explains how to fix application problems that come up during their use and configuration.

This module explains how to use network and local computer services to resolve IP and computer naming issues. This module explains how to improve the performance of a system by monitoring and controlling the use of computer resources. Methods of auditing and reporting the use of computer resources are also demonstrated.

This module explains how to configure reliable and secure wireless connectivity for client computers. Troubleshoot your wireless display adapter.

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For further inquiry, please post a new question so we may continue in assisting you. Jayson Moreno. Thanks all in advance. Stay safe. I have the same question Report abuse. Details required :. Cancel Submit. Hi Jayson Moreno , Please know that, Microsoft Certified: Desktop Support Technician has already been retired and we have already transitioned to new role based certifications.

I hope this helps. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hi Jeffrey, Thank you for this information.

Thanks, Keep safe!



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